Translate- Exciting new role with immediate start
- Full-time, permanent role, based in Nedlands
- Generous Salary packaging options
Indigo (formerly Independent Living Centre WA) is a leading provider of Assistive technology (devices and equipment), home modifications, therapy, and professional education. We provide tailored allied health and AT solutions to people with disability, seniors, carers, health professionals and educators. Through our customer-centric services, we aim to achieve greater independence and inclusion for all.
As part of the Digital Services team, you will work across the business supporting users at two Perth metro sites. Our Digital Services team is focused on empowering our staff with great technology and bringing to life our company's core values of Passion, Integrity, Creativity and Together. If you want to join a team that is progressive, high-performing and supportive then, look no further!
THE ROLE
As Applications Development Analyst (CRM) you will be an integral part of the Digital Services Team, working closely with the business operations and reporting to the Business Intelligence Team Lead.
This role includes providing technical support for Microsoft Dynamics CRM, customization, and configuration of CRM systems, and development of Power Platform solutions (Power Apps and Power Automate), in addition to ensuring seamless integration with other business systems.
Duties will include:
- Providing technical support and resolving issues related to Microsoft Dynamics CRM
- Delivery of customisations, integrations, Power apps development, report development, and Azure services related to CRM projects
- Collaborate with end-users to understand and address CRM-related challenges
- Customise and configure Microsoft Dynamics CRM to meet specific business needs
- Develop and maintain custom entities, workflows, business rules, and plugins
- Design, create, and maintain Power Platform solutions, including Power Apps and Power Automate (Flow)
- Integrate Microsoft Dynamics CRM with other business systems ensuring a seamless flow
- Perform data migrations and imports as necessary
- Stay up to date with the latest features and updates in Microsoft Dynamics CRM and Power Platform
- Recommend enhancements and optimisations to improve system performance and user experience
- Ensure data security and compliance with relevant regulations by implementing security measures and access controls.
THE CANDIDATE
We are looking for a friendly dedicated ICT professional with a desire to maximise the use of technology to help achieve our organisational goals. You should be quick to learn, have excellent time management skills and a good communicator and collaborate effectively.
The ideal candidate will have:
- Strong Microsoft Dynamics CRM technical and functional knowledge
- A strong understanding of solution structure within Dynamics and a working knowledge of modularising individual product offerings
- Experience extending the Dynamics platform using JavaScript-based web resources
- Utilisation of Canvas apps and pages to extend the model-driven application of Dynamics
- Experience with Power BI report development
- A strong understanding of underlying architecture is highly desirable
- Microsoft Dynamics CRM Customisations and Power platform certifications will be beneficial
- Knowledge of the software development lifecycle
- Ability to prioritise and meet deadlines.
WE OFFER
Why is working at Indigo so great? Because we have an amazing diverse team of staff that are valued.
- Rewarding work in a values-based organisation that makes a difference to people’s lives
- Ongoing support and training, including professional development plans
- Generous salary packaging, up to an additional $18,549 tax-free
- True work-life balance with an additional 3.5 days leave and flexible working arrangements
- Health & Well-being Program including flu vaccination, and fun active social committee
- Some ability to work from home
- Employee Assistance Program for you and your immediate family
WHAT'S YOUR NEXT STEPS?
- Apply via SEEK, providing your curriculum vitae and a cover letter, addressing how you meet the work-related requirements (in no more than 2 pages).
- View full position description - Applications Development Analyst (CRM)
- We encourage you to contact Vilko Poznovia at vilko.poznovia@indigosolutions.org.au to discuss the specifics of the position.
Applications close COB 12th August 2024. Shortlisting will commence immediately. We thank you for your interest in Indigo and reserve the right to fill the position before the close date.
A NDIS Worker Screening Check is a prerequisite for all roles at Indigo.
Only those with the right to live & work in Australia need apply. No agency applications at this time.
Mission: We strive towards our mission of a community in which all abilities are valued, and where people have the knowledge, tools, and confidence to participate.
Values: Passion, Integrity, Creativity, Together
We value our people at Indigo and strive to have a positive and adaptive culture, one that aligns with our values; so cultural fit is just as important to us as qualifications, technical skill and experience. We promote and support diversity and inclusion in our workplace. If you require any additional support during the recruitment/interview phase, please contact hr@indigosolutions.org.au.